Discover what locals love about Melbourne

Melbourne Visitor Centre

Address: Federation Square, 2 Swanston Street, Melbourne, Victoria 3000

Phone: 03 9658 9658  |  Fax: 03 9650 7787  


When visiting Melbourne, make the Melbourne Visitor Centre at Federation Square your first stop. The centre has everything you need to get the best out of your stay. Staff and volunteers are happy to provide comprehensive information and advice on what to see and do in Melbourne and across Victoria. Please visit and discover the best of what Melbourne has to offer.

Along with comprehensive information on Melbourne and Victoria, the centre also offers free brochures and maps, event and 'What's On' information, public transport information and ticket sales, including the Melbourne Visitor Shuttle. See promotion and exhibition displays, multimedia screens, browse at 'Best of Souvenirs' and purchase quality Melbourne gifts and souvenirs. There is also 'Best of Victoria' accommodation and tour booking service.

Disability Access via the street level lifts, which provide access to the Melbourne Visitor Centre, situated on the lower ground level.

Content: City of Melbourne

Local directions

Located at Federation Square; Corner of Swanston and Flinders streets, in Melbourne city. Opposite Flinders Street Station.


  • Broadband Internet Access
  • Tour desk

Opening hours

Closed Christmas Day


  • Visitor Information Centre

Disabled access

Street-level lifts provide access to the Melbourne Visitor Centre, situated on the lower-ground level.

On the Web

How to get here