For assistance with directions, public transport enquiries, events and general questions about Melbourne, keep and eye out for the City Ambassadors dressed in their distinctive red uniforms.

Whether you are from across the world or just across town, these helpful volunteers can assist you! They are approachable, friendly and equipped with extensive local knowledge.

Facilities

Opening hours

(excluding Good Friday and Christmas Day)

Monday to Saturday
10:00am -4:00pm

Sunday
12:00pm -3:00pm

Memberships

• Tourism Alliance Victoria
• Visitor Information Centre