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Visitor information centres

City Ambassadors

03 9658 9658

Keep an eye out for the City Ambassadors in their distinctive red uniforms and get personal assistance with directions, public transport enquiries, events and more.

Wherever you are from, the volunteers can help you. They are approachable, friendly and equipped with extensive local knowledge.

City Ambassadors are mainly found along Swanston Street, at corners such as Flinders Street and Bourke Street.

Content: City Of Melbourne - Melbourne Visitor Centre

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Opening hours:
  • Monday: 10:00am - 4:00pm
  • Tuesday: 10:00am - 4:00pm
  • Wednesday: 10:00am - 4:00pm
  • Thursday: 10:00am - 4:00pm
  • Friday: 10:00am - 4:00pm
  • Saturday: 10:00am - 4:00pm
  • Sunday: 12:00pm - 3:00pm


  • Disabled access available, contact operator for details