Cancellation and booking policy
If event is cancelled due to weather or ship problems they will refund the customer in full – after alternative dates have been exhausted. If an event is stopped during its operation for any reason other than the customer requesting cancellation, a pro rata refund will be paid for that portion of the event not completed. This refund will not cover repatriation costs to customer. The customer’s refund transaction will be paid in kind, such as if paid by credit card then refund by that credit card. If paid via Electronic Funds Transfer, then refund into customer’s nominated account. If paid by eftpos, cash or cheque then refund by cheque.