Cancellation and booking policy
1) All tickets are non-refundable. Exceptions may occur in particular circumstances as outlined in the Live Performance Australia code of conduct.2) Exchanges from one performance date / time to another are allowed for Malthouse Theatre Productions. 3) Exchanges from one production to another are not permitted.4) Tickets sold on behalf of other production companies are subject to the conditions applicable to that performance and / or venue. 5) When allowed, exchanges are charged at $5.00 per transaction.6) Malthouse Theatre subscribers are entitled to one free exchange per subscriber, with a $5.00 charge for each one after that. Full Malty subscribers receive unlimited free exchanges. 7) Tickets for exchange must be returned to the Box Office at least 24 hours prior to the performance you are exchanging out of.8) Exchanges may not be processed at the Box Office at peak times (e.g. in the half hour prior to a performance commencing).