Cancellation and booking policy
Grampians Quad Bike Adventures require credit card details at the time of booking. If you do not own a credit card, payment may also be received by direct deposit. This is to secure your booking. A 20 per cent deposit will be taken at the time of booking and is non- refundable. The balance may be paid by cash or card on the day. A 100 per cent cancellation fee applies if less than 48 hours notice is given to Grampians Quad Bike Adventures or the total number of passengers booked do not show up for the tour. For safety reasons, passengers must wear long pants and enclosed shoes. Grampians Quad Bike Adventures reserves the right to change or alter the adventure for safety reasons or in extreme weather conditions. Grampians Quad Bike Adventures also reserves the right to stop any passengers from continuing a quad bike tour, if their safety instructions are not followed by the passenger or they behave in an unacceptable manner. Passengers should arrive at least 20 minutes prior to departure time to allow time for a briefing session, to fill out the necessary paper work and to watch a short safety video. This means you won't miss out on any riding time.